Help & How-To

Need quick help? WhatsApp the admin on +27 71 151 7228 or email eric@getworklink.co.za.

Quick start: exactly what to do next

1
Start verification — create your account and verify your phone number via **OTP**. This action **automatically scaffolds your profile** on the backend.
2
Core identity (Step 1) — upload your ID (front) and a friendly ID-selfie (face holding ID). Keep it bright, readable, and flat.
3
TrustScore proof (Step 2) — add certificates, years of experience, and portfolio photos. This is critical to boost your TrustScore and commission earning potential.
4
Activate Your Tier — Pay your monthly fee to unlock market access (Tier 1) or passive commission (Tier 2/3). Your Tier fee is a subscription for compliance and entrepreneurial tools, paid monthly.

Build an impressive public profile

Great cover photo

Use a clear, friendly headshot (plain background). Add 3–6 portfolio photos that show before/after work.

Tell your niche

Short headline like “Tiler & waterproofing specialist • 8 years • Kleinmond → Hermanus”.

Trust signals

Add certificates, years of experience, references, and any badges you earn. These directly boost your **TrustScore** and commission eligibility.

Pricing clarity

List typical jobs and ballpark ranges. Clients message faster when they see transparency.

Find & generate work (free to start)

You can browse and request services for free. Your Tier fee is only needed when you want to accept work or build a team.

Browse Workers

Filter by skill, location, and TrustScore. Save favourites and send job requests.

Browse workers
Request a Service

Post what you need with photos, budget range, and timing. Qualified workers will respond.

Request a service
Propose a Campaign

Suggest a seasonal or bulk offer (e.g., “Estate gutter clean-up week”). We’ll help market it.

Propose a campaign
Community Projects

Pitch a neighbourhood clean-up or repair initiative and rally verified members.

Propose a community project

Mentorship & growth

Apply for hands-on mentorship to accelerate your skills, pricing, and client service. Explore Heavy Chef content for mindset, leadership, and entrepreneurship.

Digital Franchise: Build Quality Teams & Passive Income

The **Digital Franchise** model allows Tier 2/3 members to earn **passive commission** by mentoring and supervising a network of ICs. This compensation is strictly for quality assurance and guidance, not recruitment.

1
The Commission Rule: Quality Payout

The total **10% Gross Commission** is only paid out to the Mentor/Leader if the client gives a rating of **greater than 2 stars**. This enforces **self-regulating quality**.

2
Reward vs. Reinvestment

If the rating is poor (2 stars or less), the commission is **RETAINED by the Platform** and automatically diverted to the **Reinvestment Fund** for sponsored upskilling and training campaigns.

3
Tier Investment (Monthly Fees)

Tier fees (R100/R200/R500) are **monthly investments** in your compliance and access. They are not paid to uplines; they fund the platform's ability to maintain the secure, self-regulating infrastructure.

Liability Waiver (Training)

Clients may **request lower-rated workers** at a reduced fee. This agreement explicitly states the worker is in training, and the client **waives platform liability** for damages or loss, thus providing a safe route for upskilling.

Still stuck?

We’re happy to help you verify, polish your profile, or plan your first campaign.